The Nova ecosystem
One patient record across their entire healthcare journey.
In many cases, clinicians depend on patient-reported medical history, which may be incomplete, inaccurate, or fail to reflect prior diagnoses, treatments, or interventions received at other facilities. This creates critical gaps in clinical decision-making and can impact the quality and safety of care. Beyond this, the fragmented hospital systems currently on the market today contribute to duplicated tests, delayed treatment, inefficient referrals, billing inconsistencies, inventory mismanagement and difficulty generating regulatory reports such as MOH summaries and registers. Existing HMIS and healthcare software solutions are often rigid, costly to customize and poorly adapted to real-world workflows, leading to workarounds that further compromise data integrity and continuity of care.
How does Nova solve this?
Nova provides a unified healthcare operations platform for healthcare facilities, replacing the currently fragmented legacy systems with a single end-to-end solution for clinical and administrative workflows. It enables a continuous, longitudinal view of patient health records across all participating facilities, allowing authorized providers to securely access a patient's full treatment history - with explicit patient consent - whenever care is delivered within the network. The platform supports core workflows including patient records management, billing, inventory tracking, MOH reporting and regulatory compliance, while ensuring secure, standardized and real-time access to clinical and operational data. By consolidating healthcare operations into one system, Nova eliminates data fragmentation, reduces administrative errors and ensures providers always have a complete and accurate view of both patient history and facility operations across the network.
Clinical workflow
Patient journey from registration to discharge.
Nova mirrors the typical Kenyan hospital clinical workflow, connecting the patient journey from registration and triage through consultation, investigations, treatment and billing, to discharge and follow-up scheduling. Each step is designed to reduce duplication, improve accuracy, and create a clear, accountable trail of care delivery and administrative processes.
Patient registration
Register the patient, capture demographics, contact and insurance details and book the appointment or visit.
Triage
Record vital signs, presenting complaints and other initial assessments, determine the patient's priority and prepare the clinical team for consultation.
Consultation
Review the patient's medical history and current presentation, document examination findings, establish a diagnosis and develop an appropriate treatment or care plan.
Investigations
Order laboratory tests, imaging and other investigations from the clinical encounter, with requests routed to the appropriate departments for processing.
Results
Receive, review and interpret laboratory and diagnostic results within the patient's record, giving clinicians the information needed to confirm or refine the diagnosis and care plan.
Treatment & prescription
Document the treatment plan and prescribe medications or other therapies based on the patient's diagnosis, clinical findings and investigation results.
Pharmacy & dispensing
Route prescriptions to the pharmacy, verify and dispense the prescribed medications, update stock records and record the medicines collected by the patient.
Billing
Capture services, investigations, medications and other billable items associated with the encounter, generate applicable charges and invoices, and record payments or payer information.
Discharge & follow-up
Complete the patient's discharge. Where continued care is required the doctor will create a follow-up appointment to monitor outcomes and maintain continuity of care.
Impact
Outcomes that compound across the care continuum.
Nova is engineered to move the metrics that matter to the modern healthcare leadership.
Reduced patient waiting times
Faster registration, record retrieval, billing and clinical workflows improve patient flow throughout the facility.
Faster clinical decision-making
Clinicians gain immediate access to complete patient histories, laboratory results, prescriptions and diagnostic reports.
Reduced duplicate testing
Shared visibility of historical laboratory and imaging results minimizes unnecessary repeat investigations.
Improved revenue capture
Integrated billing, inventory controls and service tracking reduce revenue leakage and missed charges.
Stronger regulatory compliance
Automated MOH reports, registers, audit trails and structured records simplify compliance obligations.
Reduced inventory leakage
Real-time inventory visibility improves accountability for pharmaceuticals, consumables and medical supplies.
Improved data integrity
Unified patient records eliminate duplicate files, fragmented histories and inconsistent clinical information.
Continuity of care across facilities
Patient health records follow individuals across participating healthcare providers with explicit patient consent.
Better care coordination
Hospitals, laboratories and diagnostic centers collaborate through connected workflows and shared information.
Interested in implementing Nova at your healthcare facility? Talk to our team